TERMS OF USE
Last Updated: February 11, 2025
Welcome to Julie Hodge Web Design. By accessing and using this website, you agree to these Terms of Use.
Services
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I provide website design and development services using WIX and Squarespace platforms
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All project timelines and deliverables will be agreed upon in writing before work begins
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Changes to project scope may affect timeline and pricing
Intellectual Property
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All designs created remain Julie Hodge Web Design's intellectual property until final payment is received
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After final payment, you receive rights to use the website design as intended
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My portfolio may include screenshots or links to completed projects unless otherwise agreed
Payment Terms
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A 50% deposit is required to begin work
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Final payment is due before website launch
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All prices are in Canadian dollars and will be charged 5% GST unless otherwise specified
Client Responsibilities
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Providing necessary content (text, images, logos) in a timely manner
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Reviewing and providing feedback within agreed timeframes
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Maintaining their own platform subscriptions (WIX, Squarespace, domain names, payment processor integrations)
Revisions
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Project includes the agreed upon rounds of revisions as agreed to in work contract
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Additional revisions will be billed at my current hourly rate of $75 + GST per hour
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Major changes to approved designs may incur additional charges
Privacy
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Client information is kept confidential
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Julie Hodge Web Design does not share or sell client information to third parties
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See Privacy Policy for complete details
Limitation of Liability
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I will make every effort to ensure your website functions as intended
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Julie Hodge Web Design is not liable for third-party platform issues (WIX, Squarespace, hosting services)
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Maximum liability is limited to the amount paid for services
Website Access & Third-Party Services
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Client is responsible for maintaining their own WIX/Squarespace subscription
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Client must provide administrator access to their platform account during development
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Domain registration and renewal are the client's responsibility
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Client is responsible for any third-party costs (stock photos, fonts, plugins)
Content & Materials
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Client must provide all content in digital format
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Content must be delivered all at once, not piecemeal
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Content must be finalized - no major rewrites after design begins
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Client confirms they have rights to use all provided content
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Client is responsible for content accuracy and proofreading
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Materials provided after agreed deadline may delay project completion
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Content must be provided in specified formats (.doc, .jpg, etc.)
Project Timeline & Communication
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Projects must be completed within 90 days of start date
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Projects inactive for 30 days may be considered abandoned
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Two weeks notice required for project pause/hold
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Response time: Client must respond to questions within 48 business hours
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Missed meetings/consultations require 24 hours notice for rescheduling
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Project delays caused by client response times may affect final delivery date
Design Process
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Homepage design must be approved before inner pages begin
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Design changes after approval require additional payment
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Maximum of 3 concept proposals provided
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Each page gets 2 rounds of minor revisions
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Major revisions after approval billed at $85/hour
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Navigation structure must be finalized before design begins
Technical Specifications
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Browser support: Latest two versions of major browsers only
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Mobile responsiveness: Optimized for devices 320px and up
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No guarantee of exact replication across all devices/browsers
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SEO setup limited to meta titles and descriptions
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Security certificates (SSL) must be purchased by client
Post-Launch
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30-day bug fix period after launch
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Training: 1 hour virtual training session included
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Additional training billed at hourly rate
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Minor text updates free for 14 days post-launch
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Emergency support (24h response) available at premium rate
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Maintenance plans must be purchased separately
Payment Structure
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50% deposit due before work begins
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25% due after homepage approval
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Final 25% due before site launch
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Rush fees: +25% for under 2 weeks delivery
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Missed payments pause project progress
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Late payments incur 1.5% monthly interest
Project Cancellation
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Cancellation fee: 25% of remaining project cost
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Work completed to date must be paid in full
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No refunds on deposit after work begins
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14-day written notice required for cancellation
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Incomplete projects may not be used
Contact
For questions about these terms, please contact me at contact@juliehodge.ca